Privacy Policy

Last updated: 23-12-2025

Formulation Market (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase digital products, or contact us.

Formulation Market is a professional formulation and chemical process consulting platform operated from Ankara, Turkey.

1. Information We Collect

We may collect the following types of personal information:

  • Name and surname

  • Email address

  • Billing details (for invoicing purposes only)

  • Contact information provided via forms or email

  • Account information (if you create an account)

  • Technical data such as IP address, browser type, device information, and usage data

  • Cookies and similar tracking technologies

We do not knowingly collect sensitive personal data unless explicitly provided by you for professional or business-related communication.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide access to digital products such as formulations, documents, and files

  • To process orders and payments

  • To communicate regarding purchases, inquiries, or technical matters

  • To provide customer and technical support

  • To improve website performance, content, and user experience

  • To comply with legal, tax, and regulatory obligations

Your data is used strictly for professional and business-related purposes.

3. Digital Products and Professional Use

All products offered on Formulation Market are provided as digital files only (including PDF, Excel, and document formats).
These products are intended solely for professional and industrial use.

By purchasing from our platform, you acknowledge that you are responsible for compliance with local regulations, safety requirements, and final product implementation.

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Performance of a contract (order fulfillment and digital delivery)

  • Legitimate business interests

  • Legal obligations

  • Your consent, where required

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure proper website functionality

  • Analyze website traffic and performance

  • Improve user experience

Detailed information about cookie usage is available in our Cookie Policy. You can manage or withdraw your consent at any time through the cookie settings.

6. Data Sharing and Third Parties

We may share limited personal data with trusted third parties only when necessary, including:

  • Payment service providers (e.g., PayPal or similar)

  • Hosting and infrastructure providers

  • Analytics services

We do not sell, rent, or trade your personal data to third parties.

All third parties are required to process your data securely and in accordance with applicable data protection laws.

7. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

Your data is stored only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. International Data Transfers

As we operate from Turkey, your information may be processed and stored in Turkey or other countries where our service providers operate.
All reasonable safeguards are applied to protect your data during such transfers.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict data processing

  • Withdraw consent where applicable

To exercise your rights, please contact us using the information provided below.

10. Business Information

Formulation Market is operated by Star Kimya Ltd. Şti., Ankara, Turkey.
Tax and billing information is available upon request.

Business Hours:
Monday–Friday, 09:00–16:00 (GMT+3)

11. Contact Information

For privacy-related questions or requests, please contact:

Email: info@formulationmarket.com
Phone: +90 532 583 6805
Address: 22. Cd No:5, Yenimahalle, Ankara, Turkey
Contact Person: S. İkinci

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

We encourage you to review this policy periodically.

13. Acceptance of This Policy

By using our website and purchasing our digital products, you confirm that you have read, understood, and agreed to this Privacy Policy.